Customer Reviews
of our Magic collection selling service

David
Review left Mar 06 2025
Shipment processed Feb 22 2025

Review

Not a good value and rude customer support. I had an issue with the grading. First ignored me and then came back rude and condescending. I had good experience with previous shipments with them, but won't be back.
Not a good value and rude customer support. I had an issue with the grading. First ignored me and then came back rude and condescending. I had good experience with previous shipments with them, but won't be back.
Card Conduit Team

Replied Mar 06 2025

Our best advice when grading does not align with what you were initially expecting is to reach out to us and discuss it. In this case the customer specifically asked us not to respond, and so we did not. However, for anyone considering the service - we are always willing to discuss grading and provide evidence supporting our grading - we want you to conclude every transaction with us on a high note. Tone can be challenging to convey via email at times, but we always do our best to remain respectful and informative throughout our communications.
Our best advice when grading does not align with what you were initially expecting is to reach out to us and discuss it. In this case the customer specifically asked us not to respond, and so we did not. However, for anyone considering the service - we are always willing to discuss grading and provide evidence supporting our grading - we want you to conclude every transaction with us on a high note. Tone can be challenging to convey via email at times, but we always do our best to remain respectful and informative throughout our communications.
Keith
Review left Mar 02 2025
Shipment processed Jan 25 2025
$194.65 payout, $3.56 fees

Review

Honestly a little bummed about my Card Conduit experience. Their website and customer service are all top notch, and I was pleased by their flexible options. I opted to save even more money by sorting everything myself.

By the time I got my payout though I feel as if there was a bit of a bait an ... Read more
Honestly a little bummed about my Card Conduit experience. Their website and customer service are all top notch, and I was pleased by their flexible options. I opted to save even more money by sorting everything myself.

By the time I got my payout though I feel as if there was a bit of a bait and switch. Despite sorting literally every card myself and seeing firsthand that they were all near mint / good quality (every card had been sleeved, most never played) nearly my entire shipment got dinged by varying levels of damage, drastically reducing my payout (2/3 what I expected).

Maybe things got damaged in shipping (I paid extra close care to this however) and maybe their standards are just higher than mine (I did not look at every card under a microscope) but it does leave a nagging feeling that they just skimmed some off the top, and supposedly 'damaged' cards that seemed mint to me got stolen (I received $0 payout from them) and are likely being sold once again.

You pay for convenience I suppose, but in my case I put in more work that I should have. I doubt this review will see the light of day, but if it does I'd recommend either meticulously documenting the state of every card you send in so you have a chance to dispute, or simply sending in your lower value cards without sorting them yourself to maximize your time/money ratio.
Card Conduit Team

Replied Mar 02 2025

We do not edit/remove negative reviews from our site, so this review will certainly see the light of day.

It is challenging to offer specific insight here since the cards were processed more than a month ago. Based on the description here, there may be a disconnect between the grading standards we use, and the standards used by the customer. We do our best to set expectations ahead of time on that front, and we always encourage customers to examine our grading standards, and also to inspect their cards (including the back) with adequate lighting outside of sleeves/binders, prior to sending their cards in.

The best advice we can provide for those considering the service is to reach out to us if you are surprised by the grading. We are always willing to provide additional insight and support for the grading, and in most cases this enables us to get on the same page. Staying silent should never be viewed as the best option - we want you to conclude every transaction with us on a positive note!
We do not edit/remove negative reviews from our site, so this review will certainly see the light of day.

It is challenging to offer specific insight here since the cards were processed more than a month ago. Based on the description here, there may be a disconnect between the grading standards we use, and the standards used by the customer. We do our best to set expectations ahead of time on that front, and we always encourage customers to examine our grading standards, and also to inspect their cards (including the back) with adequate lighting outside of sleeves/binders, prior to sending their cards in.

The best advice we can provide for those considering the service is to reach out to us if you are surprised by the grading. We are always willing to provide additional insight and support for the grading, and in most cases this enables us to get on the same page. Staying silent should never be viewed as the best option - we want you to conclude every transaction with us on a positive note!
Shane
Review left Feb 26 2025
Shipment processed Feb 14 2025
$450.67 payout, $9.20 fees

Review

I was really excited for my experience, personal family and friends had given CC a great recommendation. The process is simple, there's multiple options and I've heard the pay is always fair. Unfortunately this wasn't the case.

While I didn't expect Near mint, I also didn't expect moderately play ... Read more
I was really excited for my experience, personal family and friends had given CC a great recommendation. The process is simple, there's multiple options and I've heard the pay is always fair. Unfortunately this wasn't the case.

While I didn't expect Near mint, I also didn't expect moderately played as a majority. Literally ever card I sent (217) minus 10%, came out of a box or binder. NEVER played. 50% of my card were graded as MP. Went from a low end $600, to only $460. I did all the sorting, 4+ hours. Should have sold on Ebay or FB.

I did not contest, as it was a mute point. Their grading opinion against mine. Final review- Sell your expensive cards individually, only send bulk here. You don't get fair value. Apparently- e everthing is "Moderately Played". Can't trust a computer program to rate cards, it takes human eyes.
Card Conduit Team

Replied Feb 27 2025

The most important note here is that it is never a moot point. If you're surprised by the grading, you should absolutely reach out to us to let us know - we can provide more context and support our grades, and in most cases get on the same page, or otherwise find an agreeable solution. In this case, not only were we not made aware of any problems, the shipment was actively approved for payment, signaling to us that things were great.

We are never aware of the history of cards when they are sent in - and ultimately the only thing we can assess is the condition of the cards when they are received. The designation of "played" does not speak to what was done with the cards, and instead is a designation of the amount of wear on the cards.

We do not utilize computer programs to grade cards; everything is graded by humans.

If you're concerned that you may not be on the same page when your report comes in, we always recommend adding a hold for review on your shipment, which allows ... Read more
The most important note here is that it is never a moot point. If you're surprised by the grading, you should absolutely reach out to us to let us know - we can provide more context and support our grades, and in most cases get on the same page, or otherwise find an agreeable solution. In this case, not only were we not made aware of any problems, the shipment was actively approved for payment, signaling to us that things were great.

We are never aware of the history of cards when they are sent in - and ultimately the only thing we can assess is the condition of the cards when they are received. The designation of "played" does not speak to what was done with the cards, and instead is a designation of the amount of wear on the cards.

We do not utilize computer programs to grade cards; everything is graded by humans.

If you're concerned that you may not be on the same page when your report comes in, we always recommend adding a hold for review on your shipment, which allows us to easily have a discussion and provide you ample evidence to support the grading. Even without the hold for review, don't stay silent - reach out to us - we want you to conclude your transaction making the same recommendation for this service as your family and friends.
Christopher
Review left Feb 20 2025
Shipment processed Feb 14 2025
$1,456.86 payout, $29.73 fees

Review

Card conduit is exactly what you would expect from a business in 2025. Slow pay out hidden fees. Most of my cards were pack fresh and never played but most got marked down to say a light played. Was deducted $300 off original payment due to grading . If you’re looking to get 40% for your magic cards card conduit is the perfect place.
Card conduit is exactly what you would expect from a business in 2025. Slow pay out hidden fees. Most of my cards were pack fresh and never played but most got marked down to say a light played. Was deducted $300 off original payment due to grading . If you’re looking to get 40% for your magic cards card conduit is the perfect place.
Card Conduit Team

Replied Feb 20 2025

As graded, the price paid for this shipment was 64.7% after our fees of the NM TCGLow Value. Certainly this is lower than the 79.3% we would have paid had the cards all been NM, but it is much higher than 40%.

"Pack fresh" unfortunately is not a grade for a card. We always strongly recommend that folks inspect their cards for wear before sending them in, as assumptions about the condition can lead to disappointment. Ultimately, we need to grade the cards as they are received with consistent conditioning standards. Anyone concerned about the grading not matching the conditioning standards should consider a hold for review which will allow us to discuss the cards to get on the same page prior to finalizing your shipment. Even without a hold, we encourage you to reach out to discuss any surprises with your shipment - we will always do our best to try to reach an acceptable conclusion with you!

The payment was delayed by a day as a result of the bank holiday, but unfortunately that is not something we can control. We do offer the ability to be paid the next business day after you receive your report, but that was not selected in this instance.
As graded, the price paid for this shipment was 64.7% after our fees of the NM TCGLow Value. Certainly this is lower than the 79.3% we would have paid had the cards all been NM, but it is much higher than 40%.

"Pack fresh" unfortunately is not a grade for a card. We always strongly recommend that folks inspect their cards for wear before sending them in, as assumptions about the condition can lead to disappointment. Ultimately, we need to grade the cards as they are received with consistent conditioning standards. Anyone concerned about the grading not matching the conditioning standards should consider a hold for review which will allow us to discuss the cards to get on the same page prior to finalizing your shipment. Even without a hold, we encourage you to reach out to discuss any surprises with your shipment - we will always do our best to try to reach an acceptable conclusion with you!

The payment was delayed by a day as a result of the bank holiday, but unfortunately that is not something we can control. We do offer the ability to be paid the next business day after you receive your report, but that was not selected in this instance.
Jordan
Review left Feb 19 2025
Shipment processed Feb 04 2025
$1,864.60 payout, $98.14 fees

Review

Overall, a very easy and quick process. I was given more information when asked about specific cards that were graded below what I would expect, which was great. The overall grading process was a bit harsh compared to past experiences with selling cards to other retailers, in my opinion. Having only ... Read more
Overall, a very easy and quick process. I was given more information when asked about specific cards that were graded below what I would expect, which was great. The overall grading process was a bit harsh compared to past experiences with selling cards to other retailers, in my opinion. Having only a single card out be rated as NM, and most being heavily played when a large amount were never played with is harsh. If you don't mind taking a bit of a hit for the convenience though, it is worth it. Just don't expect to get nearly what the estimate tool tells you.
Benjamin Welcome
Review left Feb 06 2025
Shipment processed Jan 29 2025

Review

First couple times I sent cards the percentage was closer to 70% of the value. The last couple packages sent best I received was 40% value. Was super upsetting seller 8$ card for 3$ won't be using again
First couple times I sent cards the percentage was closer to 70% of the value. The last couple packages sent best I received was 40% value. Was super upsetting seller 8$ card for 3$ won't be using again
Card Conduit Team

Replied Feb 09 2025

We had reached out for clarification here, but unfortunately had not received a reply yet.

This shipment was over 1500 cards with an assessed value (before our fees) of 62.3% of NM TCGLow. Other recent shipments include one at 69.85% and another at 71%. It isn't clear where the 40% value cited is coming from. We always encourage anyone with questions or concerns to reach out to us - we'd be happy to discuss and get on the same page!
We had reached out for clarification here, but unfortunately had not received a reply yet.

This shipment was over 1500 cards with an assessed value (before our fees) of 62.3% of NM TCGLow. Other recent shipments include one at 69.85% and another at 71%. It isn't clear where the 40% value cited is coming from. We always encourage anyone with questions or concerns to reach out to us - we'd be happy to discuss and get on the same page!
Hunter Harrington
Review left Nov 28 2024
Shipment processed Nov 21 2024
$979.58 payout, $17.95 fees

Review

Most of my conditions were accurate but a few I felt might've been harshly graded. I was expecting 1100 and ended up with 980 so overall not terrible but less than expected.
Most of my conditions were accurate but a few I felt might've been harshly graded. I was expecting 1100 and ended up with 980 so overall not terrible but less than expected.
Chris Morris
Review left Nov 11 2024
Shipment processed Nov 01 2024
$274.35 payout, $5.60 fees

Review

I would recommend Card Conduit with a caveat. And that caveat is; expect lower grades than you think. And probably less money than you think.

The overall process is really good, and other people have obviously had a better experience than I did. I just didn't think a majority of the cards I sent ... Read more
I would recommend Card Conduit with a caveat. And that caveat is; expect lower grades than you think. And probably less money than you think.

The overall process is really good, and other people have obviously had a better experience than I did. I just didn't think a majority of the cards I sent in were moderately played or heavily played. I had cards that were sleeved that were graded as moderately played, and I just don't agree.

I sent a small amount of cards to Card Conduit, and a larger amount to another online place. I'm glad that I did that, because the experience with the other place netted much better grades, and more money.
Sal Russo
Review left Nov 11 2024
Shipment processed Nov 01 2024
$263.70 payout, $5.38 fees

Review

Usually pretty fair when grading. This time very surprised that Animatou and Force of Negation were given damaged grades, granted both were pulled from a pack and put into a plastic immediately by myself. both never saw play and were put into storage until the day I sold to you. Dumbfounded to be honest with you.
Usually pretty fair when grading. This time very surprised that Animatou and Force of Negation were given damaged grades, granted both were pulled from a pack and put into a plastic immediately by myself. both never saw play and were put into storage until the day I sold to you. Dumbfounded to be honest with you.
Nathan Powell
Review left Nov 06 2024
Shipment processed Oct 25 2024
$305.98 payout, $5.61 fees

Review

Process was easy and payment was fast but I felt cheated on overall grading. I was confident in the force of wills being LP but all of them got marked down to MP.
Process was easy and payment was fast but I felt cheated on overall grading. I was confident in the force of wills being LP but all of them got marked down to MP.
Card Conduit Team

Replied Nov 06 2024

The best approach if you are surprised by a grade is to contact us; we can get on the same page in most cases, and when we cannot, we can find some other solution. You can also request ahead of time that your shipment be held for review, which will allow you the chance to review your report before it is finalized. Even if you do not select this option, though, you should always reach out with any issues rather than staying silent until leaving a review.
The best approach if you are surprised by a grade is to contact us; we can get on the same page in most cases, and when we cannot, we can find some other solution. You can also request ahead of time that your shipment be held for review, which will allow you the chance to review your report before it is finalized. Even if you do not select this option, though, you should always reach out with any issues rather than staying silent until leaving a review.
Cameron Talbot
Review left Oct 28 2024
Shipment processed Oct 08 2024
$510.41 payout, $9.36 fees

Review

This was my first time using the service, and I thought that I would be able to get more value out of my cards here than if I used a single store buy list like Card Kingdom. I was excited when I submitted the cards that I wanted to sell, and I thought that the process was clear and professional. I ... Read more
This was my first time using the service, and I thought that I would be able to get more value out of my cards here than if I used a single store buy list like Card Kingdom. I was excited when I submitted the cards that I wanted to sell, and I thought that the process was clear and professional. I was mostly disappointed when it came to the condition grading of my cards.

I usually buy NM/LP when I do buy singles. I double sleeve all my decks and am careful when shuffling/ handling. I knew that some of my older cards were closer to MP but there was also a few cards that I opened from packs/ secret lair boxes and immediately sleeved and not played with that were marked at MP. It just seemed like any bit of wear would automatically drop a card down from NM to MP. Also if I knew that some of these higher priced cards would drop over half their value going from NM to LP I probably wouldn't have sent them.

I appreciate the service, but I don't think I will try again.
Victor Ortega
Review left Sep 08 2024
Shipment processed Aug 29 2024
$82.03 payout, $58.01 fees

Review

They delayed my order and all the cards I have shipped for almost 1 month in a half. I’m only 500 miles away from there warehouse and yet it took over 40+ days to finish 2,500 cards. I gave them 2 stars for the fact they took my uncommons and rares. Just know if you use there service just know you ... Read more
They delayed my order and all the cards I have shipped for almost 1 month in a half. I’m only 500 miles away from there warehouse and yet it took over 40+ days to finish 2,500 cards. I gave them 2 stars for the fact they took my uncommons and rares. Just know if you use there service just know your stuff will be there for a bit, don’t expect your money right away. Won’t use the service again.
Card Conduit Team

Replied Sep 08 2024

This shipment was delayed 2 weeks from the planned reporting date, not 6 weeks. The shipment was fully processed 21 days after receipt at our processing facility, not 40+ days.

The delay was a result of a COVID-19 outbreak affecting a significant portion of our staff over a period of weeks, and we alerted all customers to potential delays resulting from the staffing shortage. Unfortunately, low-value, bulky shipments faced the most delay, as the time to complete those shipments takes a disproportionate amount of staff time.

We can certainly understand the frustration resulting from the delays, but it should be noted that this was an unusual situation that should not be assumed to be the norm for any future shipments.
This shipment was delayed 2 weeks from the planned reporting date, not 6 weeks. The shipment was fully processed 21 days after receipt at our processing facility, not 40+ days.

The delay was a result of a COVID-19 outbreak affecting a significant portion of our staff over a period of weeks, and we alerted all customers to potential delays resulting from the staffing shortage. Unfortunately, low-value, bulky shipments faced the most delay, as the time to complete those shipments takes a disproportionate amount of staff time.

We can certainly understand the frustration resulting from the delays, but it should be noted that this was an unusual situation that should not be assumed to be the norm for any future shipments.
Philip D
Review left Aug 29 2024
Shipment processed Aug 17 2024
$250.17 payout, $4.58 fees

Review

While a good portion of my order was older foils, the grades were much harsher than any other buylists I’ve ever used. My payout was nearly half of what I was expecting, when usually grading is only 20% difference. Will definitely not be using again
While a good portion of my order was older foils, the grades were much harsher than any other buylists I’ve ever used. My payout was nearly half of what I was expecting, when usually grading is only 20% difference. Will definitely not be using again
Card Conduit Team

Replied Aug 29 2024

We can definitely understand being frustrated when the grades you receive are not what you were expecting. We must grade the cards in the condition they are received, but are always willing to provide context and support for the grades received - and we encourage you to reach out to us if you are surprised.

Older foils in particular have a high premium for Near Mint because they are much harder to find decades later. We always recommend inspecting cards prior to sending them in - but critically - to do so without sleeves / binder pages that hide certain types of wear (scratching, clouding) very common with foils. This helps prevent surprises when it comes to grades.

If you are concerned about potential grading differences, you can always request that your shipment be held for review - which will allow us to easily provide you more information and context about the grades. Even if you haven't made that request, we will still do our best to provide additional information about grades in order to get on the same page - but you need to reach out to us in order to make that happen.
We can definitely understand being frustrated when the grades you receive are not what you were expecting. We must grade the cards in the condition they are received, but are always willing to provide context and support for the grades received - and we encourage you to reach out to us if you are surprised.

Older foils in particular have a high premium for Near Mint because they are much harder to find decades later. We always recommend inspecting cards prior to sending them in - but critically - to do so without sleeves / binder pages that hide certain types of wear (scratching, clouding) very common with foils. This helps prevent surprises when it comes to grades.

If you are concerned about potential grading differences, you can always request that your shipment be held for review - which will allow us to easily provide you more information and context about the grades. Even if you haven't made that request, we will still do our best to provide additional information about grades in order to get on the same page - but you need to reach out to us in order to make that happen.
Matthew Berrey
Review left Aug 24 2024
Shipment processed Aug 17 2024
$3,291.81 payout, $60.34 fees

Review

The process was easy but to be honest I was projected a payout of $4,100 roughlly and ended up getting a payout of $3,200 and some change and I understand that the projected payout is just that "projected" but when I went through my list I made sure to pay extra close attention to the condition when ... Read more
The process was easy but to be honest I was projected a payout of $4,100 roughlly and ended up getting a payout of $3,200 and some change and I understand that the projected payout is just that "projected" but when I went through my list I made sure to pay extra close attention to the condition when I made the list and marked them accordingly to try and get a close to an accurate payout as possible and it ended up being $900 less than projected I wasn't super happy, and it seemed that a lot of the high value cards (even ones that I pulled from a pack and went into a seal sleeve immediately was marked down to HP and even in one case a DMG condition I do find that a little misleading, now at the time of writing this I haven't even gotten my payment yet which Im sure wont have an issues with or anything but I wish they would take pictures of the cards that I mark as NM or LP when they says its HP or DMG so I could see where they got that grading result from. I have been in the MTG community now for over 15 YRS and have been buying and selling cards the whole time and I'm by no means an expert but I would like to say I have a decent understanding of how to grade cards. I would have been happier to have paid a processing fee for them going trough it and them just sent me back the cards vs selling them at the price they gave me, I understand the terms and conditions for when I sent my cards to them but I WONT be using the service in the Future not without taking pitchers of them before hand so I can have a leg to stand on when they grade a card completely different then what I have it as
The process is easy but the pricing and payouts opaque
Review left Mar 20 2024
Shipment processed Mar 05 2024
$74.77 payout, $1.37 fees

Review

The process was very easy to initiate and Card Conduit walks you through all of the required steps. However, any discrepancies between quoted on the initial pick list and the actual price paid out in the final pick list (in my case, a decrease of 22% in the price!) are not disclosed, highlighted, or ... Read more
The process was very easy to initiate and Card Conduit walks you through all of the required steps. However, any discrepancies between quoted on the initial pick list and the actual price paid out in the final pick list (in my case, a decrease of 22% in the price!) are not disclosed, highlighted, or in any way raised to your attention. That was wild.
I understand if I misgraded some of my cards, however, Card Conduit downgraded every single card I sent in. I have over 100 transactions on TCGPlayer without a single negative feedback response. I'm not an expert but I believe I wouldn't have misgraded every single card I sent in.

Card Conduit should have paused the transaction, highlighted the discrepancies and allowed me the option of proceeding, appealing, or getting the cards back. Frankly speaking, as it stands, I cannot and would not recommend the service at all.
Card Conduit Team

Replied Mar 20 2024

We're sorry you did not have an exceptional experience with our service. Based on your responses, it appears that you did not receive any of the communications coming from our side – you were replied to via our website chat when you initially raised concerns about price shifts (prior to your report being finalized), you received a system message linking you to your finalized report, and you received a personal email from our head of operations walking you through your report. None of those points of contact received any feedback from you at any point in time.

"Discrepancies" indicates that perhaps you misunderstood how our service works. You are not submitting your own grading to us – instead, we are assessing your cards and assigning a grade. The estimates prices are just that – estimates for each potential condition type, and you confirm you understand that when creating a shipment with us. As such, we are unaware of what you yourself may have graded the cards – and a ... Read more
We're sorry you did not have an exceptional experience with our service. Based on your responses, it appears that you did not receive any of the communications coming from our side – you were replied to via our website chat when you initially raised concerns about price shifts (prior to your report being finalized), you received a system message linking you to your finalized report, and you received a personal email from our head of operations walking you through your report. None of those points of contact received any feedback from you at any point in time.

"Discrepancies" indicates that perhaps you misunderstood how our service works. You are not submitting your own grading to us – instead, we are assessing your cards and assigning a grade. The estimates prices are just that – estimates for each potential condition type, and you confirm you understand that when creating a shipment with us. As such, we are unaware of what you yourself may have graded the cards – and are simply assessing them per the relevant vendor criteria; the only way we would know if you disagreed with that assessment would be if you expressed it to us. Had you done that, we would have been happy to walk you through the grading process and provide evidence supporting the grades – and to find a mutually agreeable solution. Unfortunately, having said nothing to us for two weeks, that is no longer a possibility as those cards are not in our possession any longer.

We do offer the ability to request a hold for review, which gives you the opportunity to review the report prior to finalization. Even without requesting this, though, we always want people to feel like the have the opportunity to discuss and understand their report – but that cannot happen unless you speak with us – and we absolutely encourage everyone to never hesitate to reach out to us for a discussion.
Sir
Review left Jan 10 2024
Shipment processed Jan 06 2024
$1,022.34 payout, $53.81 fees

Review

Use this service many time, I recommend not sending older cards as they will be graded lower then LP or NM. I had a few cards bought a LP get graded MP which significantly drop the prices on them.
Use this service many time, I recommend not sending older cards as they will be graded lower then LP or NM. I had a few cards bought a LP get graded MP which significantly drop the prices on them.
Seth Larris
Review left Dec 31 2023
Shipment processed Dec 22 2023
$272.12 payout, $4.99 fees

Review

Process was relatively easy. Time to complete was acceptable. Communications and emails about status were excellent.

Since there is no way to challenge a grading or refuse to sell a low graded card and have it shipped back I am disappointed with the overall payment. I know all my cards were ne ... Read more
Process was relatively easy. Time to complete was acceptable. Communications and emails about status were excellent.

Since there is no way to challenge a grading or refuse to sell a low graded card and have it shipped back I am disappointed with the overall payment. I know all my cards were never played, yet it appears that 60% of my foils were low graded. Your shipping instructions say not to use sleeves so how am I to challenge the 'scratches' indicated upon receipt.
I would prefer to sell my cards on my own in order to get a significantly higher price.

Please don't take this review as a negative about yourself or this site. This service is just not for me at this time.
Thank you for your time.
Harsh Grading
Review left Nov 25 2023
Shipment processed Nov 23 2023
$338.55 payout, $6.21 fees

Review

I used your service one prior time and had a pretty good idea of what I'd get. This time I submitted a pack fresh foil one ring and it gets flagged as light play and pays 80 when you're retailing it for 200? Not sure I'm going to use this service a third time.
I used your service one prior time and had a pretty good idea of what I'd get. This time I submitted a pack fresh foil one ring and it gets flagged as light play and pays 80 when you're retailing it for 200? Not sure I'm going to use this service a third time.
Card Conduit Team

Replied Dec 13 2023

While it can be frustrating that a card pulled from a pack is not Near Mint, that unfortunately can be the case. We have seen the exact same wear on other copies of The One Ring (foil) coming out of packs and is indicative of a quality control issue. Condition does not factor in whether it was out of the pack in that condition, and as always we must assess the card in the condition it is in when received.
While it can be frustrating that a card pulled from a pack is not Near Mint, that unfortunately can be the case. We have seen the exact same wear on other copies of The One Ring (foil) coming out of packs and is indicative of a quality control issue. Condition does not factor in whether it was out of the pack in that condition, and as always we must assess the card in the condition it is in when received.
Josh
Review left Nov 11 2023
Shipment processed Oct 03 2023
$2,190.77 payout, $40.16 fees

Review

I spent a long time collecting cards before I decided to sell a large chunk of them to Card Conduit. When buying, I always purchased cards in “Near Mint” or “like new” condition from sellers, just as a personal default - only rarely dipping into “lightly played” territory or trading ‘p ... Read more
I spent a long time collecting cards before I decided to sell a large chunk of them to Card Conduit. When buying, I always purchased cards in “Near Mint” or “like new” condition from sellers, just as a personal default - only rarely dipping into “lightly played” territory or trading ‘played’ cards with friends. So when the *majority* of my cards were graded as “moderately played” by Card Conduit, that was a pretty crushing blow. These were what I thought had been my “valuable” cards and this (obviously) significantly affected what I was payed, especially compared to the “value calculator” on the site. Clearly, there was a disconnect somewhere - maybe all those other sellers had lied to me over the years? I was later told that Card Conduit’s grading scale is extremely strict because it has to be and puts often-unseen things like “micro-abrasions” in the moderately-played category - I was assured these would often be invisible to the naked eye or invisible behind things like protective sleeves. The pictures provided of these flaws were frustratingly unconvincing. Many other sites offer visual grading scales with clear examples, and “moderately played” is usually very clear. Not so here. I think a clear visual guide with potentially surprising nitpicks and/or a warning of “our grading is very zealous, so most of your cards will probably be considered moderately played regardless of how they look” would help overall. Big picture, I appreciate the money Card Conduit did pay me, but it wasn’t a great experience, and I should have gone to my LGS instead. Won’t be using again.
Card Conduit Team

Replied Nov 11 2023

We can understand and sympathize with customers who have certain expectations regarding grades, only to find out that they didn’t have a full understanding of how grading works in the industry. We do our best to offer photographic evidence to educate and explain the grading process; as is cited here, a very clear example was provided, though the customer declined to see any further examples when offered. The fact that the pictures show clear wear supporting the grade, but it was “unconvincing” certainly does indicate a disconnect, and unfortunately that is a difficult bridge to gap.

“Micro-abrasions” are not unseen – they are visible, but small – and the more there are, the more it factors into the grade. “Micro” does not mean you need a microscope to see them. The explanation provided to this customer, with contrasting supporting pictures, was that sleeves in particular can hide (and also cause) wear that exists on a card. Cards must be inspected outside of sl ... Read more
We can understand and sympathize with customers who have certain expectations regarding grades, only to find out that they didn’t have a full understanding of how grading works in the industry. We do our best to offer photographic evidence to educate and explain the grading process; as is cited here, a very clear example was provided, though the customer declined to see any further examples when offered. The fact that the pictures show clear wear supporting the grade, but it was “unconvincing” certainly does indicate a disconnect, and unfortunately that is a difficult bridge to gap.

“Micro-abrasions” are not unseen – they are visible, but small – and the more there are, the more it factors into the grade. “Micro” does not mean you need a microscope to see them. The explanation provided to this customer, with contrasting supporting pictures, was that sleeves in particular can hide (and also cause) wear that exists on a card. Cards must be inspected outside of sleeves with proper lighting to make an accurate assessment, and pictures were provided to show how much wear can be hidden by sleeves.

The grade you purchase a card at is not determinative of that grade. Similarly, opening a card and double sleeving it and putting it in a binder does not necessarily mean that card is near mint. Cards should be inspected prior to sending in to understand the condition they are in, rather than relying on a condition those cards may have been in several years ago. We must grade the cards in the condition they are received, and that was what was done here.

Vendors do have different criteria for grading, and our system is unique because it factors in criteria from many vendors – and our job is to maximize the value, not maximize the grade. When you go to an LGS, often you may not even get a grade – you just get a price, which is reflective of the grade – and it can be easy to ignore the fact that your payouts from our service are vastly superior to the typical LGS even if the grade itself is disappointing you.

Grading can be subjective, and that can be difficult to grapple with especially when dealing with large amounts of cards. For anyone who has concerns about grading, we always recommend requesting a hold for review on the shipment, which will allow us to provide documentation of wear on any cards in the shipment and give us the opportunity to get on the same page prior to finalizing your experience with us.
randall riffle
Review left Sep 13 2023
Shipment processed Aug 31 2023
$233.78 payout, $60.31 fees

Review

easy to send the cards and not a horrible wait time but now that im trying to get my money paypal is holding it until october fourth and asking me to update the transaction or print a shipping label as if i am a seller. Not a big fan.
easy to send the cards and not a horrible wait time but now that im trying to get my money paypal is holding it until october fourth and asking me to update the transaction or print a shipping label as if i am a seller. Not a big fan.
Card Conduit Team

Replied Sep 13 2023

Unfortunately we do not have any control over what Paypal decides. We are always willing to confirm our receipt with Paypal to reduce or remove holds, but that option isn't always available. Absent that, we are also always willing to switch payment methods if Paypal has decided to be unreasonable. All of those options are available to anyone who reaches out to work with us on it.
Unfortunately we do not have any control over what Paypal decides. We are always willing to confirm our receipt with Paypal to reduce or remove holds, but that option isn't always available. Absent that, we are also always willing to switch payment methods if Paypal has decided to be unreasonable. All of those options are available to anyone who reaches out to work with us on it.
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We launched our reviews feature in January 2021, and invited every previous customer to leave a review. Reviewers have the option to omit their payout/fee amounts and shipment highlights page. We publish all reviews, unedited, but may post a response in certain cases. We may need to remove a review if it's offensive (profanity, etc).