Customer Reviews

of our Magic collection selling service

We understand it is always unfortunate when your expectations are not met with respect to grading, but it is unusual for folks who have used our service extensively to run into surprises. The cards in question here are dual lands, and white border cards can present well at a glance, but the backs of the cards also need to be looked at and graded appropriately. We unfortunately cannot use more lax grading criteria because the card is old - we must grade the cards as they are received, even for cards more than two decades old.

In most cases, grading disconnects stem from assumptions - in this case, assuming that because it was purchased in a certain condition and "not played", it remained in that condition for an extended period of time. Sleeves/binders do not make cards impervious to wear rather, they help slow the process - and in many cases hide certain types of wear. Depending who the card was purchased from, the typical TCGPlayer grading criteria may have been loosely or inco ... Read more

We understand it is always unfortunate when your expectations are not met with respect to grading, but it is unusual for folks who have used our service extensively to run into surprises. The cards in question here are dual lands, and white border cards can present well at a glance, but the backs of the cards also need to be looked at and graded appropriately. We unfortunately cannot use more lax grading criteria because the card is old - we must grade the cards as they are received, even for cards more than two decades old.

In most cases, grading disconnects stem from assumptions - in this case, assuming that because it was purchased in a certain condition and "not played", it remained in that condition for an extended period of time. Sleeves/binders do not make cards impervious to wear rather, they help slow the process - and in many cases hide certain types of wear. Depending who the card was purchased from, the typical TCGPlayer grading criteria may have been loosely or incorrectly applied. We always recommend removing items from binders/sleeves, and then inspecting them carefully in proper lighting to determine the condition prior to sending them in.

For anyone considering the service, you are always encouraged to reach out for more information on any grading surprises, and in most cases we can get on the same page by providing supporting evidence; this was not done in this case. Further, if you are concerned with your potential grading with our service, you can select the "hold for review" option in the shipment flow which will allow for an easier discussion about your shipment prior to finalization. Ultimately, we want you to walk away from the service satisfied, and that is our goal with every transaction.