Customer Reviews
of our Magic collection selling service
Thomas Colthurst
Review left Jan 18 2025
Best customer service I've had from any business ever
Review
I sold 1360 cards through Card Conduit, and was extremely happy with the experience. I had never bought or sold cards before, and I didn't have the time to do more than sort my chafe (commons and uncommons) from the rest. The packing instructions were very clear, and I was pleased to get emails at every stage of the process -- shipment created, shipment created, shipment processed, etc.
Two things especially impressed me with what happened next. First, based on the value of my cards, they voluntarily upgraded my shipment to their Curated service, eliminating the per card charge and their overhead percentage from 10% to 5%. Second, when the payment check got lost in the mail, they quickly (as in 4 minutes after I sent my email) sent me the scan history of the letter and then when I asked, they cancelled the check and delivered payment through a direct wire. And those last two things happened over the weekend!
Huge thank you to Card Conduit for the best customer service that I've ever received from any business ever!
Two things especially impressed me with what happened next. First, based on the value of my cards, they voluntarily upgraded my shipment to their Curated service, eliminating the per card charge and their overhead percentage from 10% to 5%. Second, when the payment check got lost in the mail, they quickly (as in 4 minutes after I sent my email) sent me the scan history of the letter and then when I asked, they cancelled the check and delivered payment through a direct wire. And those last two things happened over the weekend!
Huge thank you to Card Conduit for the best customer service that I've ever received from any business ever!
We launched our reviews feature in January 2021, and invited every
previous customer to leave a review.
Reviewers have the option to omit their payout/fee amounts and shipment highlights page.
We publish all reviews, unedited, but may post a response in certain cases. We may need to remove a
review if it's offensive (profanity, etc).