Customer Reviews
of our Magic collection selling service
Z. Houle
Review left Sep 05 2024
Very Poor Experience will never sell cards to Card Conduit again.
Review
Two of the cards I rated as LP and the other two were directly from pack to perfect fit sleeves and all 4 sat in a binder since I had them. Poor grader graded cards as MP which greatly depreciated price. Imagine turned around and sold them for a graded up cost. Worst expereicne and will forsure mention to play group and on socials what a scam Card Conduit actually is. TCGplayer I had a better experience and better charater on the other side rather than a blind grader grading just trying to make a buck. Glad I did a test run before giving the information to followers. Horrible company. Should be reported to a better business beurre.
Card Conduit Team
Replied Sep 05 2024
We understand that it can be very frustrating to receive a grade you weren't expecting. When it does happen, though, we always invite a conversation to try to get on the same page, which unfortunately never happened here.
This order consisted of 4 cards - 1 non-foil, and 3 foils. The three foils are cards which are 14 years old, and were all graded MP. The non-foil was 6 years old and was graded near mint. One of the biggest disconnect for older cards - especially foils - is that the condition the cards were opened in remains their current condition. For foils in particular, this can create situations where expectations are not aligned with the card's current condition. Sleeves do not make cards impervious to wear. They can absolutely slow down the wear process, but wear can and does happen. Further, certain types of wear - especially for foils - can be hidden by sleeves, so unless the cards are inspected outside the sleeves prior to submission, there may be some hidden wear that was not known to the sender.
For anyone considering the service, we recommend a few things. First, inspect your cards outside of sleeves, and with proper lighting prior to sending them in. Never make assumptions. Second, consider adding a hold for review for your shipment - that allows us to easily take pictures, and have a discussion about the grades of any "surprise" cards. Third, even if you don't add a hold, let us know if something unexpected happened; we always want to ensure surprises are avoided and reconciled, and that you feel comfortable with how your cards were assessed.
This order consisted of 4 cards - 1 non-foil, and 3 foils. The three foils are cards which are 14 years old, and were all graded MP. The non-foil was 6 years old and was graded near mint. One of the biggest disconnect for older cards - especially foils - is that the condition the cards were opened in remains their current condition. For foils in particular, this can create situations where expectations are not aligned with the card's current condition. Sleeves do not make cards impervious to wear. They can absolutely slow down the wear process, but wear can and does happen. Further, certain types of wear - especially for foils - can be hidden by sleeves, so unless the cards are inspected outside the sleeves prior to submission, there may be some hidden wear that was not known to the sender.
For anyone considering the service, we recommend a few things. First, inspect your cards outside of sleeves, and with proper lighting prior to sending them in. Never make assumptions. Second, consider adding a hold for review for your shipment - that allows us to easily take pictures, and have a discussion about the grades of any "surprise" cards. Third, even if you don't add a hold, let us know if something unexpected happened; we always want to ensure surprises are avoided and reconciled, and that you feel comfortable with how your cards were assessed.
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