Customer Reviews
of our Magic collection selling service
Sean M
Review left Dec 01 2023
Card "Con"s
Review
If you have cards that have some value and you take care of your cards, don't send them here. No integrity, they mark down the condition of your cards to where you might get 30% of the value for them. Better to hold on to the higher price cards you own and sell directly to vendors.
Card Conduit Team
Replied Dec 01 2023
While we strive to set expectations for all customers ahead of time, there can be times where expectations aren't able to be met. The payout for this Sorted shipment, where the potential value was known ahead of time, was 71% of that potential Near Mint value, which is in line with expectations for the range of conditions received.
Extensive photographic evidence of the wear of the cards was provided, but the customer simply disagreed with the assessments – calling them "a joke".
It can be frustrating when you believe your cards are in great condition, but they don't meet vendor criteria to be assessed as such, as was the case here. At the end of the day, we need to assess the card condition as we receive it, but we always want to reach a satisfactory result for every single customer.
If you are considering our service and are concerned about the grades of your cards, we always recommend requesting a hold for review, which will allow you to get evidence of your grades and provide options in the event we cannot get on the same page regarding the assessment.
Extensive photographic evidence of the wear of the cards was provided, but the customer simply disagreed with the assessments – calling them "a joke".
It can be frustrating when you believe your cards are in great condition, but they don't meet vendor criteria to be assessed as such, as was the case here. At the end of the day, we need to assess the card condition as we receive it, but we always want to reach a satisfactory result for every single customer.
If you are considering our service and are concerned about the grades of your cards, we always recommend requesting a hold for review, which will allow you to get evidence of your grades and provide options in the event we cannot get on the same page regarding the assessment.
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